Ordering & Shipping
Customer Support Number 2159648262
Customer Support Email: email@example.com
Do you ship Internationally?
Yes! We ship anywhere in the world. Please leave ample ordering time if you are trying to meet a deadline. Shipping is calculated for each country in the drop down menu of shipping options.
May I pick up my order in the store?
Yes! Pick “in-store-pick-up” from the drop down menu for shipping. Everything is gift wrapped and ready to go.
What are your shipping costs?
Free Shipping in the USA! There is a $50.00 flat rate for International orders.
How long will it take to receive my order?
Regular production times are between 4-5 weeks for made-to-order jewelry. However, expedited production can be completed in a shorter time if contacted ahead of time. We also have a ready-to-ship selection that ships in between 1-3 days for quick gifts. Please email firstname.lastname@example.org if you have a specific delivery request.
What type of currier do you use for shipping?
We ship USPS first class packages with tracking. Once your order ships you will receive a shipping notice with your tracking number.
Do you insure your packages or require a signature?
We insure all orders that are $700 or more. If you would like us to insure your package or add on signature confirmation please send us an email when you place your order.
Do your engagement rings come with a gift box?
Yes all engagement rings or bridal sets come in a beautiful velvet box.